General Shipping Information

Vendors are required to utilize one of the following carriers if they are not using Goat Moves logistic services. Once the seller generates a tracking number it will appear in your customer dashboard.

Unless otherwise stated, vendors are required to ship products within 5 business days. If your order is processed by Goat Moves logistic services then your order will be shipped within 24 hours by one of the following carriers.

Below are direct links for carrier tracking and filing claims both domestically and internationally.

USPS

• Tracking: To track your package click here.
• Claims: If you need to file a claim for missing mail/packaging with USPS click here.
  To request a domestic refund with USPS click here.
  For International claims and refunds click here.

FEDEX

• Tracking: To track your package click here.
• Claims: If you need to file a claim for missing mail/packaging with USPS click here.

UPS

• Tracking: To track your package click here.
• Claims: If you need to file a claim for missing mail/packaging with USPS click here.

DHL

• Tracking: To track your package click here.
• Claims: If you need to file a claim for missing mail/packaging with DHL click here.